This is a portfolio of 4 general management training programmes
for self learning. They have been carefully designed with the busy
small business manager in mind.
The prime objective is to provided a very cost effective learning
solution - with the emphasis on 'learning at point of need' - i.e.
each programme contains a spread of general business management
subjects that will enable the busy manager to dip in and out of
whenever their situation warrants getting knowledge support.
NB1: There is no duplication of content between these 4 programmes
- consequently the SME Leader can subscribe (over time) to each
progamme if their knowledge need requires such support
NB2: IF the SME Leader has need of more in depth learning then
we have a portfolio of 12 Business Development programmes (BDP)
- each one dealing with a key business subject area. Whilst these
add substantial additional learning they do contained the content
of these 4 programmes.
The subject content of each SME Leader programme is:
1. SME
Leader - Managing Commerce
contains the following subjects:
CPD Hours
Marketing
12
Selling
14
Negotiating
7
Quality Management
13
Customer Service
11
2. SME Leader - Managing
People:
contains the following subjects:
Data Protection
6
Employment Law
14
Recruitment & Termination
5
Team Working
15
Interpersonal Relations
10
Delegation & Motivation
9
3. SME Leader
- Managing Performance:
contains the following subjects:
Quality Improvement
18
Customer Relations
8
People
16
Organisation
16
4. SME Leader
- Managing the Business:
contains the following subjects:
Manager role
8
Finance
22
Budgets & Investments
11
Change
7
Planning
11
To give the user every possible learning chance the system licence
provides access to their selected programme(s) for 6 months.